1. Acceptance of Terms
By accessing or using the services of IJJANA Advanced Physiotherapy & Rehabilitation Centre ("IJJANA", "we", "us"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services or website.
2. Services
IJJANA provides professional physiotherapy and rehabilitation services including but not limited to:
- Musculoskeletal & orthopaedic physiotherapy
- Neurological rehabilitation
- Sports injury rehabilitation
- Post-surgical rehabilitation
- Home visit physiotherapy sessions
- Online consultations (Online OP)
- Advanced therapies: Laser, Shockwave, Dry Needling, Cupping
All services are provided by qualified, registered physiotherapists.
3. Appointments & Bookings
- Appointments can be booked online via our website at ijjana.com/booking.html or by calling 8341669666.
- Online OP appointments require an advance payment of ₹500 to confirm the slot.
- Clinic and home visit appointments are confirmed by our team within 2 hours of booking.
- You will receive a Booking ID upon successful booking. Please keep this for reference.
- IJJANA reserves the right to reschedule appointments in case of unforeseen circumstances, with advance notice to the patient.
4. Payments
- Payments are processed securely via Cashfree Payments, a PCI-DSS compliant payment gateway.
- Accepted payment methods: UPI, Credit/Debit Cards, Net Banking, Wallets.
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
- The advance payment of ₹500 for Online OP is adjusted against the total consultation fee.
- Home visit and clinic fees are collected at the time of service.
5. Patient Responsibilities
- Patients must provide accurate medical history and information.
- Patients must inform the physiotherapist of any allergies, medical conditions, or medications.
- Patients must follow the treatment plan and advice provided by IJJANA therapists.
- Patients are responsible for attending scheduled appointments on time.
- Minors must be accompanied by a parent or legal guardian.
6. Medical Disclaimer
IJJANA's services are complementary to medical treatment and do not replace diagnosis or treatment by a licensed medical doctor. Content on our website is for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare provider for medical decisions.
7. Privacy & Data
We collect and store patient information (name, phone, appointment details) securely via Firebase (Google Cloud) for the purpose of managing appointments and providing services. Your data is never sold to third parties. By booking an appointment, you consent to us storing and using your data for service delivery purposes.
8. Intellectual Property
All content on ijjana.com — including text, images, logos, and service descriptions — is the intellectual property of IJJANA Advanced Physiotherapy & Rehabilitation Centre. Unauthorized reproduction or use is prohibited.
9. Limitation of Liability
IJJANA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the amount paid for the specific service in question.
10. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
- Phone / WhatsApp: 8341669666
- Address: Vidyanagar, Hyderabad, Telangana
- Website: ijjana.com
- Hours: Monday – Saturday, 9:00 AM – 7:00 PM